Shipping policy
SHIPPING POLICY
JULIE LONDON
Free delivery on all orders. Processing within 1 to 3 working days. Delivery within 8 to 12 working days.
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Processing: 1 to 3 working days
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Delivery: 8 to 12 working days
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Shipping costs: FREE with no minimum order value
Your order journey
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Order placed: Immediately
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Processing: 1 to 3 working days
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Dispatch: After processing
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Delivery: 8 to 15 working days
DELIVERY TIMES
Below you will find the average delivery times for all of our orders:
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Processing phase: 1 to 3 working days (this may take longer if the order is placed on a Friday evening or over the weekend)
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Estimated delivery: 8 to 15 working days after dispatch
HOW TO PLACE AN ORDER
The ordering process at Julie London is designed to be as straightforward as possible. Simply follow the steps below:
1. Product Go to the product page and add the item you wish to purchase to your basket by clicking the Add to Cart button. Please ensure you have selected the correct variants.
2. Payment (Checkout) Click Proceed to Checkout. On the information page, enter your exact delivery details. Once completed, click Continue to Shipping.
3. Review On the shipping page, check the details you have entered. Please note that all deliveries are completely free of charge. Click Proceed to Payment.
4. Payment Select your preferred payment method. All payments are secured via SSL — you can always rely on a safe and secure payment environment.
5. Confirm Click Complete Order and you will be redirected to your chosen payment method. Follow the instructions to finalise your purchase. Should you encounter any difficulties, please do not hesitate to contact us.
PAYMENT METHODS
At Julie London, all payment methods are encrypted via SSL, ensuring complete security.
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Credit Cards: AMEX, Mastercard, Maestro, Visa
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EPS: Electronic payment
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SSL: All payments are encrypted
SHIPPING COSTS
We cover all shipping costs for every order. All of our products are delivered straight to your door, completely free of charge. No minimum order value is required.
ORDER DISPATCH
Found the perfect item or accessory on our site? We want you to enjoy it as soon as possible! That is why we ensure your order is processed and dispatched without delay.
In order to offer fair prices, we have chosen to consolidate orders in large quantities and dispatch them simultaneously once the required volume is reached. We thank you for your understanding and for your contribution to a more sustainable world.
Please note: Like many other online shops, we experience high levels of activity and delays may occasionally occur. Please bear this in mind when placing your order. We will do everything we can to dispatch your parcel as quickly as possible.
To ensure your order is dispatched today, please contact us by email. Our customer service team will be happy to advise you on the best solution.